All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Free Domestic shipping can take up to 5 business days. We will share the tracking when the order will be shipped.

Due to global supply chain challenges, shipping times could be longer than usual.

We offer free shipping. In other cases, shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for domestic orders. Check the cart to see the current deal on free shipping.

Not for now unfortunately. Please reach out so we can organize an international delivery.

Although recognized for its longevity, the vegan leather is still prone to occasional scratching if not handled with proper care. Avoid exposure to abrasive surfaces and store the item in its dust bag when not it use. If the item becomes wet, gently pat it dry with a clean, soft cloth. 

Please reach out if something happens to your product and we can send over a quote.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 1 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within 14 days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you might be eligible for a partial refund.

In the case when a product has been damaged you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.